Shipping and Receiving Associate (Full-Time)

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The Foundry Ministries Thrift Store, Pelham, AL has an immediate opening for a Shipping and Receiving Associate (Full-Time).  The Shipping and Receiving Associate is primarily responsible for supporting the Shipping and Receiving team and thrift store staff in the daily operations of the warehouse. In addition, the Shipping and Receiving Associate provides Employment Readiness leadership and training to the program participants assigned to the warehouse. 


Safety and Security:

  • Collaborates with thrift store staff to set and turn off facility alarm(s) as scheduled
  • Secures all gates and doors as scheduled

Daily Tasks:

  • Serve as a liaison to thrift store management in the absence of the Shipping and Receiving Manager
  • Assume all duties of Shipping and Receiving Manager as requested
  • Ensure that all warehouse procedures and protocol are followed by staff, volunteers, program participants, and donors
  • Responsible for opening and closing the warehouse as scheduled
  • Collaborate with warehouse management and donation truck drivers to receive and sort donations in a timely and efficient manner
  • Partner with warehouse management to maintain order, cleanliness and safety of warehouse and outside storage/donation areas
  • Assist Shipping and Receiving Manager in pricing donations and preparing items for transport to the sales floor
  • Supervise placement of items for sale and removal of items from the sales floor; consistently checks items on sales floor to ensure proper sales tags are visible and accurate
  • Provide exemplary customer service and always presents a professional attitude when interacting with donors and customers
  • Quickly resolve customer/donor complaints to the full satisfaction of management and the individual
  • Coordinate with management to provide staff and program participant training and cross training
  • Follows protocol regarding incident and accident reports; coordinates 911 calls with management
  • Provide program participant progress reports for phase evaluations to store management
  • Communicate with Shipping and Receiving Manager regarding maintenance and supply requests
  • Collaborate with management to facilitate overflow storage
  • Assist Shipping and Receiving Manager with Bills of Lading and other reports as needed
  • Provides Carry-out service for customers at the request of retail-side personnel



  • High School Diploma, High School Equivalency Certificate, or GED


  • One (1) year experience retail and/or thrift store sales, production, and/or shipping and receiving


  • Valid state issued driver’s license and clean driving record
  • Functional knowledge of Microsoft Office Applications and email
  • Must be able to lift up to 80 pounds multiple times a day and stand at work station for long periods of time
  • Must be available to work rotating shift as needed
  • Strong interpersonal skills
  • Proven ability to resolve issues in a calm and efficient manner
  • Servant leader
  • Quick learner and enjoys the challenge of taking on new assignments
  • Willingness to be a team player
  • Functional computer knowledge, including email
Location: Pelham, AL
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