The Retail Operations Associate is responsible for sorting, sizing, and hanging clothes on the sales floor.  Additionally, the Associate is responsible for putting out all categories of merchandise as directed by the General Manager.

Candidates are subject to a pre-employment drug screen.

Responsibility Description

• Sorts and sizes of clothing and other items into proper subcategories in preparation to be placed on the sales floor
• Places merchandise in the appropriate area on the sales floor
• Ensure all store procedures and protocols are followed by staff, program participants, and customers
• Responsible for maintaining a neat, orderly, and clean production area at all times
• Assist in the supervision, placement, training, and cross-training of all program participants assigned to the Pelham thrift store
• Collaborate with staff to evaluate program participant performance and provide feedback.  Must be able to submit disciplinary when appropriate for program participants by following program guidelines.
• Promote a collegial atmosphere within all thrift store departments, working cooperatively with all team members to help them and the department attain their overall goals
• Ensure daily, weekly, and monthly production goals and metrics are met
• Ensure that production inventory is staged in designated areas
• Occasionally works carry-out or on donation dock as directed by the General Manager
• Occasionally works as cashier as directed by General Manager

Qualifications and Education Requirements

Education:

●       High School Diploma, High School Equivalency Certificate, or GED

Experience: 

• Experience in pre-sorting, sorting, sizing, or hanging is desired but not required

Requirements:

• Must be able to lift heavy objects and stand at the work station for extended periods
• Strong interpersonal skills
• Functional computer knowledge, including email
• Proven ability to resolve issues in a calm and efficient manner
• Servant leader
• Quick learner and enjoys the challenge of taking on new assignments
• Willingness to be a team player