Position Summary 

The Warehouse Associate is primarily responsible for assisting with all donations contributed to The Foundry.  The Associate's work assignments will be in the offsite warehouse and as a donation truck rider.  The Associate is expected to promote and participate in a collegial atmosphere within the Enterprises Department and collaborate with the team to meet the departmental goals.

Candidates are subject to a pre-employment drug screen.

Warehouse Duties:

• Trained to operate the forklift to load and unload items from the donation truck safely
• Use safety measures to operate the baling machine for recycling clothing items
• Collaborate with warehouse team to complete daily warehouse duties
• Communicate effectively with the Assistant Manager, Offsite Warehouse, for everyday tasks

Donation Truck Rider Duties:

• Assist the donation truck driver in picking up donations from residences and businesses efficiently
• Serve as the primary loader and unloader of the donation truck
• Maintain constant communication with Dispatch during the route while the driver is operating the vehicle
• Observe all safety rules outlined in the ministry guidelines, Alabama Department of Public Safety, and OSHA
• Apply appropriate rider guidelines to bend, lift, carry, load, and unload heavy objects, enter and exit the vehicle frequently during the route, and ride long distances

Customer Relations:

• Serve as an ambassador of The Foundry Ministries, Inc.
• Treat each individual with dignity and respect
• Follow departmental guidelines for customer service and resolving customer issues
• Deliver exemplary customer service to donors

Employment Readiness:

• Follow program and rider guidelines regarding interactions with program participants
• Treat each program participant with dignity and professionalism
• Communicate issues and concerns regarding program participants to management
• Maintain program participant confidentiality at all times

Qualifications and Requirements

• High School Diploma, High School Equivalency Certificate, GED, or approved equivalent experience
• Minimum of one (1) year of experience working in an organization
• Knowledge of safe lifting/carrying guidelines and other basic safety guidelines
• Able to work required overtime as assigned by the General Manager, including but not limited to evening shifts and special events
• Functional knowledge of Microsoft Office Applications and email
• Time management and organization skills
• Strong interpersonal skills
• Proven ability to resolve issues in a calm and efficient manner
• Excellent verbal and written communication skills
• Comfortable presenting information in person or via various communication channels (telephone, email, social media)
• Servant leader
• Quick learner and enjoys the challenge of taking on new assignments
• Willingness to be a team player